Fetal Medicine Foundation of Canada System requirements
 
Table of Contents

The following hardware and software are required to use and access FLASH Media files on the Fetal Medicine Foundation of Canada website (www.mfmedicine.com).

 

Component

Required Recommended
Operating system Microsoft Windows® 98 2nd Edition, Windows 2000, Windows Millennium Edition, Windows XP Home Edition, or Windows XP Professional Windows XP Home Edition, or Windows XP Professional Windows XP Home Edition or Windows XP Professional (some features require these operating systems)
Processor and Memory A 233 megahertz (MHz) processor with at least 64MB RAM A 500 MHz processor or faster with 128MB
Modem 56 kilobits per second (Kbps), takes longer to download and lower video streaming quality 300Kbps DSL / LAN or faster
Sound card 16-bit sound card with Desktop Speakers Compatible multi channel audio sound card
Video adapter and monitor Super VGA (1024 x 768) or higher resolution, 16 bit color, maximized MS Windows Explorer Same as minimum configuration Higher resolution will result in smaller screen-size presentation
Internet Security In Internet Explorer, under Tools / Advanced, click “Restore Defaults”. This will reset to Medium Level to enable cookies, JavaScript and allow Flash Player to be installed Spy Ware, Pop-Up Blockers and Firewalls may restrict the content from being viewed.
Software Applet,
One time install
Macromedia Shockwave Flash Player 5.0 or higher http://www.macromedia.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash
Internet browser Microsoft Internet Explorer 5.01 or higher Note To support embedded digital media in a Web page, Internet Explorer must be used with the Java 2 Runtime Environment version 1.4.x or higher, Cookies option – enabled Microsoft Internet Explorer 6 with latest Service Pack 1

http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.mspx
TROUBLE SHOOTING

NOTE: Our lectures are compiled using Flash, and best viewed using Internet Explorer 6.0 with screen resolution of 1024 X 768. The system will automatically prompt for any missing or non-compliant components for you to upgrade. Usually, in a Corporate LAN environment (Hospitals and Institutions), your password for the workstation may prohibit you to perform these upgrades. You must have Local Administrative Privileges to install and upgrade Software in your PC. Contact your System Administrator for further assistance.

If you experience problems with viewing the lectures, verify the following [Top]

You may not have the Flash Player Plug-In installed or have an outdated version.

You must install the Flash Media Plug-In by CRTL+CLICK-ing the icons below. If any these items are already present in your PC, the system will prompt you to 1-Modify, 2-Repair or 3-Remove. Select option 2 to Repair.

 1. If you are unable to install the plug-in, your browser or network settings are set to prevent it, or does not support ActiveX scripting. In Internet Explorer, under Tools / Advanced, click “Restore Defaults”. This will reset to Medium Level to enable cookies, JavaScript and allow Flash Player to be installed
 2. If your internet access is Wireless, or centrally managed via System Admin, the network connectivity offered is transparent between the PC and the Hub, but there may be internal encrypted security data coding that may restrict you to install the applet. Contact your System Administrator for further assistance.
 3. Please verify that your speakers are turned ON, not muted or disconnected. The Master Volume control must be turned up in the Volume Contro/Mixer Console. You may have to select the Wave input on the Audio Mixer of the sound card.
 4. Anti-Virus, Firewall, pop-Up Blockers, Spam filters, Screen Savers and other applications running in the background must be set medium level security and utilize minimum system resources.
 5. The quality and speed of your internet connection is poor. If you select the 56K Dial-Up option, the Media delivery will change to Audio only playing along with the Lecture slides but there will be no Video.
Some Lectures work and others stop after a while [Top]
Microsoft Internet Explorer uses a Temporary Internet Files folder which contains records of the items you have seen, heard, or downloaded from the Web, including images, sounds, Web pages, even cookies. Typically these items are stored in the Temporary Internet Files folder that build-up over time.
Storing these files in your cache can make browsing the Web faster, because it usually takes your computer less time to display a Web page when it can call up some of the page's elements locally. Over time, these temp files become archives and clogs the folder from updating.
Clearing Your Browser's Cache
All those files stored in your cache take up space, so from time to time, you must clear out the files to free up some space on your computer. In addition to Clearing the IE temp cache, you must also increase the default temp size to at least 100mb
SUMMARIZED VERSION
First you will need to go to the Internet Explorer 6 Settings box:
   1. On the Tools menu, click Internet Options. The Internet Options box should open to the General tab.
   2. On the General tab, in the Temporary Internet Files section, click the Delete button. This will delete all files in the temp folder
   3. On the same menu, click Settings. Increase the amount of disk space to use to at least 100 tab.
   4. Click OK, and then click OK again.
DETAILED VERSION WITH SCREENSHOTS
To clear your cache:
  1. On the Internet Explorer 6 Tools menu, click Internet Options. The Internet Options box should open to the General tab.
  2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. This will delete all the files that are currently stored in your cache.
    
      The Delete Files button
  3. Click OK, and then click OK again.
You can adjust your Internet Explorer 6 settings to automatically clear the cache whenever you close Internet Explorer 6. Go to the Tools menu, and click Internet Options. Click the Advanced tab. In the "Settings" box, scroll down to the section labeled "Security," and click to check the box next to the "Empty Temporary Internet Files folder when browser is closed" option. Click OK to finish. This option does not delete cookies, but it will clear your cache of other files when you close your browser.
More Speed or More Room? [Top]
If you tend to go online a lot and have ample space on your computer, you might want to increase the size of your Temporary Internet Files folder. Why? Because Internet Explorer 6 will read already-viewed files from the cache first rather than take the time to download the same page from the Web, thus saving you time and money.

To change the size of your cache:
   1. On the Tools menu, click Internet Options. The Internet Options box should open to the General tab.
   2. On the General tab, in the Temporary Internet Files section, click the Settings button. This will open the settings box
     
      The Settings button
   3. In the Settings box, under Amount of disk space to use, you can slide the bar to the right to increase the amount of disk space used by your Temporary
       Internet Files folder.
     
       Adjusting the amount of disk space used by the Temporary Internet Files folder
   4. Click OK, and then click OK again.
Norton Internet Security [Top]
How to disable Norton Internet Security for viewing FMF lectures
1. Double click the Yellow Globe beside the time, as seen in the picture above.
2. When the Norton internet security window appears, click on Status & Settings.
3. On the Status & Settings tab, click on the top option Security.
4. Click on the Turn Off button
5. An alert screen appears, asking how long you would like the Security to be turned off. This is up to the preference of the user. It is advisable to select either 1 hour (if the video session is less than one hour) or Until system restarts.
6. You should see a screen like the one below. If you see such a screen, the only remaining issue is to allow pop-ups in Windows XP service pack 2.
7. Go back to the main lecture page and click on the desired lecture to continue with the training session. (Remember to turn security back on or reboot your machine when the session has been completed).


For technical Support, contact [Top]



Fetal Medicine Foundation of Canada


Direct Link: 416.847.4074
E-Mail:   info@mfmedicine.com